• For interpreters: basic training and continuing education workshops
  • For interpreter trainers: basic training and advanced teaching skills workshops
  • For healthcare providers: basic skills in cultural competence, the importance of language access, working effectively with interpreters
  • For Language Services coordinators: building interpreter services, data collection, quality assurance, coaching and mentoring


  • Institutional assessments
  • Language services design or redesign
  • Implementation of Video Remote Interpreting systems
  • Interpreter screening and evaluation
  • Benchmarking studies
  • Organizational development for interpreter associations
  • Expert witness services


  • State and county needs assessments
  • Compliance reviews
  • Research related to interpreter education
  • Research related to patient-provider interactions through interpreters