Training
- For interpreters: basic training and continuing education workshops
- For interpreter trainers: basic training and advanced teaching skills workshops
- For healthcare providers: basic skills in cultural competence, the importance of language access, working effectively with interpreters
- For Language Services coordinators: building interpreter services, data collection, quality assurance, coaching and mentoring
Consulting
- Institutional assessments
- Language services design or redesign
- Implementation of Video Remote Interpreting systems
- Interpreter screening and evaluation
- Benchmarking studies
- Organizational development for interpreter associations
- Expert witness services
Research
- State and county needs assessments
- Compliance reviews
- Research related to interpreter education
- Research related to patient-provider interactions through interpreters